Terms and Conditions
Welcome to Platinum Intake. By accessing or using our website and services, you agree to be bound by these Terms and Conditions ("Terms"). Please read them carefully.
1. Acceptance of Terms
By using our website and services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
2. Description of Services
Platinum Intake provides a done-for-you Revenue Intake Operations System, including AI phone concierge, website and social chat automation, booking and follow-up automations, call recording and QA, ad campaign management, and continuous optimization. We aim to improve booked revenue opportunities for our clients.
3. User Accounts
To access certain features of our services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access to or use of your account.
4. Payment and Fees
Fees for our services are as described on our website or in our service agreements. You agree to pay all fees and charges associated with your use of our services in accordance with the payment terms provided. We reserve the right to modify our fees at any time, provided that we notify you in advance of any changes.
5. Guarantee
We guarantee continuous optimization of our system at no management cost until you achieve measurable improvement in booked revenue opportunities within 45 days. This guarantee is subject to your full cooperation and adherence to our recommendations.
6. Intellectual Property
All content, trademarks, and data on our website are owned by Platinum Intake or its licensors and are protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written permission.
7. User Content
You may be able to submit content to our website or services, such as testimonials or feedback. You retain ownership of your content, but you grant Platinum Intake a non-exclusive, worldwide, royalty-free license to use, reproduce, and display your content in connection with our services.
8. Prohibited Conduct
You agree not to engage in any of the following activities:
- Violating any applicable laws or regulations.
- Infringing on the intellectual property rights of others.
- Transmitting viruses or other harmful code.
- Interfering with the operation of our website or services.
- Collecting or harvesting any information about other users.
9. Limitation of Liability
To the fullest extent permitted by law, Platinum Intake shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use our services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our services; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party; (e) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the services.
10. Indemnification
You agree to indemnify and hold harmless Platinum Intake, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from: (i) your use of and access to the Service; (ii) your violation of any term of these Terms; (iii) your violation of any third party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that your Content caused damage to a third party.
11. Termination
We may terminate or suspend your access to our services at any time, with or without cause, and without prior notice. Upon termination, your right to use our services will immediately cease.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Platinum Intake is established, without regard to its conflict of law principles.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website. Your continued use of our website and services after any such changes constitutes your acceptance of the new Terms.
14. Contact Information
If you have any questions about these Terms, please contact us through the contact information provided on our website.
15. Entire Agreement
These Terms constitute the entire agreement between you and Platinum Intake regarding your use of our website and services, superseding any prior agreements between you and Platinum Intake relating to your use of the website or services.